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Over 50 Years Repairing Appliances for Homeowners Like You

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A Trusted Authorized Service Provider Since 1966

Over 50 years servicing dryers, freezers, ranges and much more...

Tompkins Appliance Service in Walla Walla, WA specializes in appliance parts, service, and repair. Our licensed, certified, and factory trained technicians guarantee quality service and a job done right. We perform authorized service on dryers, freezers, ranges, and more. We also provide warranty service for major brands. We have been serving the area since 1966.

What Homeowners Think About Us

What Makes Us Different

Service and repairs are a family tradition that we are all very proud to provide. We are 100% Family-Owned and Operated which means you will always get the careful attention we give to each other. The Tompkins family treats strangers like friends and friends like family.

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Well Known Reputation

Tompkins Appliance offers unmatched in-home repair services backed by a 50+ year reputation for quality.

Guaranteed to be there

When you’re facing an emergency, you want a fast, professional technician nobody gets there faster or does it better.

Honest Pricing Always

You can always count on us to provide the best deals on in-home services, appliances, parts, and chemicals.

Frequently Asked Questions

What can Tompkins Appliances Repair?

We can service any of the following household appliances: Washers Dryers Ranges Refrigerators Freezers Dishwashers Disposals Microwaves

Why Would My Washer Be Using Cool Water During The Warm Cycle?

Your washer is actually combining hot and cold water to create the warm water and during certain times of the year cold water gets colder. So, during the colder months, you can expect your warm cycle to run cooler. You might also want to check to see if there is anything blocking the hot water.

Will I Damage a Refrigerator or Freezer If I Store It in the Garage?

Only if it is a self-defrosting refrigerator and the temperature in your garage drops below 50 degrees Fahrenheit. Then, it is possible that the oil could thicken and cause premature compression failure. Also, refrigerator/freezer units often won't keep food frozen when the temperature of the garage drops below 35 degrees Fahrenheit (1.6 Celsius).

Is It Bad to Use Softener Sheets?

They won't cause any damage to your dryer, but they can lead to clogged lint filters or coating of your moisture sensor. If you use them, be sure to clean the screen of your lint filter and wipe off your sensor.

My dryer is taking too long to dry my clothes

Is dryer producing heat? If yes, the first thing you would want to do is remove the vent that is connected to the back of the dryer , leave it pulled out from the wall and run one or two loads. If the dryer dry’s in the normal amount of time the problem is in your vent system and not the dryer. You will either need to have the venting cleaned or replaced.

Which brands and models are Tompkins trained and authorized to repair?

GE LG Bosch Whirlpool Maytag Kitchen Aid Amana Frigidaire Speed Queen Sub Zero Viking Wolf Sharp Many More

Should I change the fill hoses on my washer, and if so how often?

Yes, you should, and I suggest every 3 to 5 years with inspection of your hoses every few months (look for bulging). When you change your hoses I recommend either using stainless steel or the new Industrial Grade Hose.

Why does my washer smell musty or like an old fish tank ?

The two most common causes of ODOR in a washer are the use of too much detergent and the temperature of the water is too cold. This causes a buildup of odor-causing residue (and a great place for some other nasty stuff to grow). We have a great product called Affresh™. You use one tablet a month and it keeps your machine clean and fresh by getting rid of the odor-causing residue. It’s also septic tank safe. We carry Affresh™ in our store.

WHY SHOULD I GET MY DRYER SERVICED?

Did you know that the consumer product safety commission estimates that insufficient air flow due to improper venting causes 24,000 clothes dryer fires each year? Don’t be a statistic! Ask about having us change that clogged or pinched plastic dryer vent for a new aluminum duct. This will not only shorten drying time, it will eliminate an all-too-common fire hazard. Tompkins Appliance, LLC provides dryer vent cleaning as an additional service to its customers.

WHAT SHOULD THE TEMPERATURE OF MY REFRIGERATOR/FREEZER BE?

Did you know freezers will operate more efficiently when they’re at least 2/3 full? Home refrigerators should read 37 – 38 degrees Fahrenheit with the freezer temperature at zero.

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